Shipping Policy for Toys Charm

Introduction

At Toys Charm, we strive to provide our customers with a seamless shopping experience, including timely and reliable shipping of our toys and related products. This Shipping Policy outlines the terms and conditions regarding the shipping of our products within India.

1. Shipping Destinations

Toys Charm currently ships products across India. We aim to deliver to all major cities and towns. However, there may be certain remote areas where shipping may not be available. In such cases, we will notify you before processing your order.

2. Processing Time

Once your order is confirmed, we will process it within 1-3 business days. During peak seasons or promotional events, processing times may be slightly longer. You will receive an email confirmation once your order has been processed and is ready for shipment.

3. Shipping Methods

We offer various shipping methods to meet your needs:

• Standard Shipping: Typical delivery time is 3-7 business days from the date of shipment, depending on your location.
• Express Shipping: Available for urgent orders, with delivery times of 1-3 business days from the date of shipment. Additional charges may apply.

4. Shipping Charges

Shipping charges are calculated based on the weight of the items in your order and the delivery location.

For orders below this amount, shipping charges will be calculated at checkout.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website or the carrier’s website.

6. Delivery Issues

While we strive to ensure timely delivery, unforeseen circumstances may cause delays. If your order has not arrived within the expected delivery time frame, please contact our customer service team for assistance.

7. Damaged or Defective Items

In the unlikely event that your order arrives damaged or defective, please notify us within 48 hours of receiving the product. We will guide you through the return process and provide a replacement or refund as necessary.

8. Order Cancellation

You may cancel your order within 24 hours of placing it. To cancel an order, please contact our customer service team. If your order has already been processed for shipping, we will not be able to cancel it but will assist you with the return process after delivery.

9. Changes to Shipping Policy

Toys Charm reserves the right to modify or update this Shipping Policy at any time. Changes will be posted on this page, and your continued use of our services constitutes your acceptance of the updated policy.

10. Customer Support

If you have any questions or concerns regarding our shipping policy, please feel free to contact us:

Toys Charm
Address: Sakthivel Nagar, Sundara Chozhapuram, Thiruverkadu, Chennai – 600 077
Email: toyscharm2025@gmail.com
Phone Number: 93449 14290

Conclusion

Thank you for choosing Toys Charm for your toy shopping needs! We are committed to providing you with high-quality products and a hassle-free shopping experience. We appreciate your understanding and support as we work to deliver joy to your doorstep.